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Refund Policy

Purchases made through links on this site are completed on Amazon.com, so returns and refunds are handled by Amazon under Amazon’s return policy — not by us.

  • To return an item: go to amazon.com → Returns & Orders, select the item, and follow Amazon’s return flow.
  • Refund timing, eligibility, and return shipping are decided by Amazon.
  • Changed your mind before buying? No purchase or account exists with us, so there is nothing to cancel on our end.
  • Found an error in one of our listings (wrong spec, broken link, misleading description)? Email support@serenelivingemporium.com and we’ll fix the listing promptly. Please note we cannot issue refunds for Amazon orders.